O'celebrate!
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Let’s face it, brand development and refinement is a daunting task.  Sometimes it pays to “get back to the basics” when developing a brand. John Jantsch has a great write-up in his blot Duct Tape Marketing on why it is important not to make your brands and messages overly-complex.  John says “your core message should be simple, clear, consistent and buzzable”. 

 Take a couple of minutes to read the full article here.

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Obama Inauguration
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I must admit, I’m still trying to figure out the best way to utilize social networking technology for fundraising.  Sure, we’ve got to meet donors “where they are at”, but just where are they and what is the best way to communicate to them?

Twitter, the latest and greatest social messaging utility has everyone in the social networking community excited about what is to come.  But can this utility be used to connect with potential supporters?  Bryan Miller’s Blog “Giving in a Digital World” has a good article about why fundraisers should take twitter more seriously.  In this article Bryan points to nonprofit giants like American Red Cross and Greenpeace USA and the initial success they have had using Twitter.  According to Bryan, “the future of fundraising is to stop interrupting what people are interested in and be what people are interested in”.

Read the entire article here.

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Barack Concert
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I came across a good read in the Chronicle of Philanthropy entitled “Opinion: Three Ideas for Enlisting Charities to Bolster the Economy” written by Don Kramer and David Ross.  Given that charities represent a significant part of the economy, I think Dan and David have merit here.   

Here are their three ideas:

  1. Allow people to claim a double deduction for any increase in the amount they give to charity this year and next.
  2. Expand the number of people eligible to give charities money from their individual retirement accounts without paying penalty taxes.
  3. Make grants of $3,000 to charities for each new job they create

Read the entire article here.

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The Marketing Executives Networking Group has just released their annual “Top Marketing Trends for 2009″ study of senior-level marketing professionals.  Some interesting data here:

  • 72% of respondents indicated that innovation efforts would stay the same or increase.
  • Even in this recession, 56% of senior-level marketing executives indicated their staffing plans will either increase or stay the same.

The Top Five Trends:

  1. Insight and innovation are viewed as paramount to combat the difficult economic conditions of today.  The study concluded that market research and development would either stay the same or increase in 2009.
  2. Customer satisfaction and customer retention are the top two marketing concepts followed by ROI, brand loyalty and segmentation.
  3. The issue of global warming showed the largest decrease in importance.
  4. Marketers are tired about hearing of Web 2.0 and related words such as “social networking” and “blogs”, though marketers still admit they don’t know enough about these subjects.
  5. China ranked number one in the greatest area of opportunity followed by India.

Download the complete survey here.

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On the other side of the sea...
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Who doesn’t love a great story?

I just read a great blog post  entitled “Facts Tell But Stories Sell” written by Jeff Paro in Vera Raposo’s Small Business Branding blog.  In this post Jeff says that instead of just dumping facts in a brochure, tell a story taht captivates the reader.  The use of testimonials are a great way to get the reader to engage in evaluating your product or service.  What I found particularly interesting is Jeff’s “20 Plots” to use when creating a story:

The 20 Plots
1. Quest

The hero searches for something, someone, or somewhere.

2. Adventure
The main character or protagonist goes on an adventure, much like a quest, but with less of a focus on the end goal or the personal development.

3. Pursuit

The main focus is on chase, with one person chasing another.  The person being pursued may be backed into a corner and somehow escapes, so that the pursuit can continue. Depending on the story, the pursued person may be caught or may escape.

4. Rescue

In the rescue, somebody is captured, who must be released by the hero or heroic party. A triangle may form between the protagonist, the antagonist and the victim. There may be a grand duel between the protagonist and antagonist, after which the victim is freed.

5. Escape

In a kind of reversal of the rescue, a person must escape, perhaps with little help from others. In this, there may well be elements of capture and unjust imprisonment. There may also be a pursuit after the escape.

6. Revenge

In the revenge plot, a wronged person seeks retribution against the person or organization which has betrayed or otherwise harmed them or loved ones, physically or emotionally. This plot depends on moral outrage for gaining sympathy from the audience.

7. The Riddle

The riddle plot entertains the audience and challenges them to find the solution before the hero, who steadily and carefully uncovers clues and hence the final solution. The story may also be spiced up with terrible consequences if the riddle is not solved in time.

8. Rivalry

In rivalry, two people or groups are set as competitors that may be good hearted or as bitter enemies. Rivals often face a zero-sum game, in which there can only be one winner, for example where they compete for a scarce resource or the heart of a single other person.

9. Underdog

The underdog plot is similar to rivalry, but where one person (usually the hero) has less advantage and might normally be expected to lose. The underdog usually wins through greater tenacity and determination (and perhaps with the help of friendly others).

10. Temptation

In the temptation plot, a person is tempted by something that, if taken, would somehow diminish them, often morally. Their battle is thus internal, fighting against their inner voices which tell them to succumb.

11. Metamorphosis

The protagonist is physically transformed, perhaps into beast or perhaps into some spiritual or alien form. The story may then continue with the changed person struggling to be released or to use their new form for some particular purpose. Eventually, the hero is released, perhaps through some great act of love.

12. Transformation

The transformation plot leads to change of a person in some way, often driven by unexpected circumstance or event. After setbacks, the person learns and usually becomes something better.

13. Maturation

The maturation plot is a special form of transformation, in which a person grows up. The veils of younger times are lost as they learn and grow. Thus the rudderless youth finds meaning or perhaps an older person re-finds their purpose.

14. Love

The love story is a perennial tale of lovers finding one another, perhaps through a background of danger and woe. Along the way, they become separated in some way, but eventually come together in a final joyous reunion.

15. Forbidden Love

The story of forbidden love happens when lovers are breaking some social rules, such as in an adulterous relationship or worse. The story may thus turn around their inner conflicts and the effects of others discovering their tryst.

16. Sacrifice

In sacrifice, the nobler elements of the human sprit are extolled as someone gives much more than most people would give. The person may not start with the intent of personal sacrifice and may thus be an unintentional hero, thus emphasizing the heroic nature of the choice and act.

17. Discovery

The discovery plot is strongly focused on the character of the hero who discovers something great or terrible and hence must make a difficult choice. The importance of the discovery might not be known at first and the process of revelation be important to the story.

18. Wretched Excess

In stories of wretched excess, the protagonist goes beyond normally accepted behavior as the world looks on, horrified, perhaps in realization that ‘there before the grace of God go I’ and that the veneer of civilization is indeed thin.

19. Ascension

In the ascension plot, the protagonist starts in the virtual gutter, as a sinner of some kind. The plot then shows their ascension to becoming a better person, often in response to stress that would defeat a normal person. Thus they achieve deserved heroic status.

20. Dissension

In the opposite to ascension, a person of initially high standing descends to the gutter and moral turpitude, perhaps sympathetically as they are unable to handle stress and perhaps just giving in to baser vices.

People don’t remember statistics, but they have a special storage compartment in their brains for stories. Stories are an innate part of human beings. As long as there are people, there will be stories.

Read Jeff’s entire post here.

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Siluet
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Then make sure that you creating the most effective subject line in your email.  In Leah Messinger’s article entitled “How to Craft Irresistible Subject Lines”, she lays out several tips on how to increase the success rate of your email program.  One common theme to this article: an effective subject line means everything to the success of a campaign.  Her top tips:

  1. Keep is short - Get to the point and do it quickly.
  2. If you have a brand then use it in the subject line.
  3. Always create a sense of urgency/time sensitivity to a campaign.
  4. Learn all you can about spam filters and how to get around them - “spend some time with the spam box before you target the inbox”  says Messinger.
  5. Make sure you are using graphics and text - the graphics may get blocked by a filter but the text won’t.

Read the full article here.

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If your organization is then you are in the minority.   In a recent survey of 350 nonprofits, entitled “Getting Attention Nonprofit Marketing Survey” , indicate that only 37% of nonprofits track marketing impact.  So let me get this straight……over 60% have no idea how effective their programs are?

Gotta tell you, I was shocked and horrified at this number.  Organizations that aren’t quantifying how a specifc campaign motivates action are flying in the dark.  How can a marketing executive justify their marketing budget with without tracking marketing impact?

For more on this study including tips on how to defend your marketing budget, click here.

 

Walking
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For those not “in the know”, I ran across a great website that has a ton of information on nonprofit events, jobs, meetings and volunteering.  It is a database called idealist.org and it’s packed with a ton of information. 

Check it out!

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~ Falcon ~
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Nonprofits have constantly been looking for ways to keep their donors.  On average, over 60% of donors who make a first gift fail to make a second.  With falloff rates at all time highs, now is the time to refocus on connecting with new supporters.  Here are three quick tips on how to keep them energized with your organization:

  1. Connect with your supporter as quickly as possible after their gift and personalize a “thank you” to them that explains the impact that gift will make.
  2. Gain an understanding of exactly what causes your donors wish to support and consistently communicate how these gifts are being used to further that specific cause.
  3. Quantify the impact your supporter’s gifts have made in helping your cause before you make another ask.  The key here is to communicate the specifics on what the challenge was, what your organization did to solve that challenge and what the specific results were.

Remember, competition for every fundraising dollar is at an all time high.  Your organization can find its way to the top if you concentrate on understanding your donors motivations for giving and communicating specific results.

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The good folks at LBG Research Institute have just released their survey “Doing More With Less: How the Economic Downturn Will Impact Corporate Giving in 2009″. 

Bucking the trend of doom and gloom projections, the majority of the corporations surveyed anticipate no change or an increase in charitable giving in 2009.  What’s more, they estimate an overall decrease in giving to be at 3% to 5%, much less than the 12.1% decrease reported by Giving USA in 2002.

Instead of outright cuts, more than 80% of corporations report that their giving will be more “strategic” next year, opting to give to charities that demonstrate greater impact.

Learn more about the study here.

 Superman

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